About the Role

Join DHL, the world’s largest logistics company, as a Customer Service Representative on the first shift and play a vital role in delivering seamless support to our global network of customers. In this dynamic position, you will be the friendly voice and efficient problem-solver for clients relying on DHL’s unparalleled logistics solutions. Working Monday through Thursday from 5:00 AM to 3:30 PM, you’ll enjoy a consistent schedule that supports work-life balance while contributing to high-volume operations during peak early hours.

Key responsibilities include promptly addressing customer inquiries via phone, email, or chat, resolving shipment issues, tracking packages, and ensuring every interaction upholds DHL’s commitment to excellence. You’ll collaborate with cross-functional teams to escalate complex matters, process orders accurately, and maintain detailed records to enhance service quality. This role demands strong active listening, empathy, and multitasking skills to thrive in a fast-paced environment.

At DHL, you’re not just a team member—you’re part of a global powerhouse driving innovation in supply chain management. With a supportive culture that values employee growth, you’ll have access to ongoing training programs, career advancement opportunities, and a collaborative atmosphere fostering professional development. Whether advancing to supervisory roles or specializing in logistics operations, DHL invests in your future. Earn competitive pay starting at $20.35 per hour, plus comprehensive benefits that recognize your contributions. If you’re passionate about customer satisfaction and excited to grow with a leader in logistics, apply today and propel your career forward with DHL.

Key Responsibilities

• Provide exceptional customer service support
• Handle customer inquiries and resolve issues efficiently

What We Offer

• Be part of the world’s largest logistics company
• Competitive pay of $20.35 per hour