About the Role

Join DHL as a Customer Service Specialist in a dynamic temporary role based in Escazú, Costa Rica. This position is perfect for detail-oriented professionals eager to contribute to a global logistics leader. As a Customer Service Specialist, your primary responsibility will be to enter and maintain accurate, up-to-date data in DHL's systems and those of our valued clients. This ensures seamless operations, enhances customer satisfaction, and supports the efficient flow of shipments worldwide.

Key responsibilities include meticulously inputting data, verifying information for accuracy, and updating records promptly to reflect real-time changes. You'll collaborate with cross-functional teams to resolve discrepancies, respond to client inquiries, and uphold DHL's commitment to excellence in service delivery. Proficiency in data management tools and a keen eye for detail are essential, alongside strong communication skills to interact effectively with internal and external stakeholders.

Working at DHL means being part of an innovative, fast-paced environment where your contributions directly impact global supply chains. DHL fosters a culture of inclusivity, professional development, and work-life balance, offering exposure to cutting-edge logistics technologies and international opportunities. This temporary role serves as an excellent entry point or stepping stone, with potential for skill-building in customer service, data integrity, and operational efficiency.

Embrace career growth at DHL through comprehensive training programs, mentorship, and pathways to permanent positions. Whether you're starting your career or seeking a flexible opportunity, this role empowers you to grow while delivering exceptional value. Apply now and propel your future in logistics with one of the world's most trusted brands. (278 words)

Key Responsibilities

• Ingresar y mantener actualizados los datos en los sistemas de DHL y/o de los clientes
• Asegurar la precisión y actualización de la información