About the Role

Join DHL as an Executive, Customer Service (CTG), where you will play a pivotal role in delivering seamless trucking services for both domestic and international road freight clients. This dynamic position involves overseeing end-to-end shipment processes in line with established Standard Operating Procedures (SOPs), while proactively managing and monitoring transport operations to ensure efficiency, reliability, and customer satisfaction. As a key team member, you will coordinate with stakeholders, resolve issues swiftly, and optimize logistics flows to meet demanding timelines in a fast-paced global environment.

At DHL, the world's leading logistics company, you will thrive in a culture of innovation, collaboration, and excellence. Our commitment to sustainability and cutting-edge technology means you'll work with state-of-the-art tools and systems that drive the future of supply chain management. Benefit from a supportive workplace that values diversity, empowers employees, and fosters professional development through comprehensive training programs, mentorship opportunities, and exposure to international projects.

Career growth is at the heart of DHL's ethos. Starting as a Customer Service Executive, you'll have clear pathways to advance into senior operations roles, management positions, or specialized logistics expertise. With performance-based promotions, global mobility options, and access to leadership development initiatives, your ambitions will be fueled by real opportunities. Whether you're optimizing routes for efficiency or building lasting client relationships, this role offers the chance to make a tangible impact on global trade. If you're passionate about logistics, detail-oriented, and ready to elevate your career with a market leader, DHL is the place to excel and grow.

Key Responsibilities

• Manage trucking services for clients – both Domestic and International Road Freight
• Process shipments as per respective SOP
• Manage and monitor Transport