About the Role

The Executive Operation role at DHL, specifically as Shift In-charge for Ground Hubs within the Ground Operations function, is a pivotal leadership position reporting directly to the Head of Ground Hub Operations. This role is at the heart of DHL's world-class logistics network, where you will take full ownership of inbound, outbound, and transfer operations, ensuring seamless, efficient, and timely execution across high-volume ground hubs. Your leadership will drive operational excellence, optimizing workflows, managing teams, and upholding the highest standards of safety and performance in a fast-paced, 24/7 environment.

Key responsibilities include supervising shift activities, coordinating with cross-functional teams to handle cargo movements, monitoring key performance indicators (KPIs) such as on-time delivery and throughput, and implementing process improvements to enhance hub efficiency. You will troubleshoot operational challenges, ensure compliance with regulatory and company protocols, and foster a culture of continuous improvement and employee development.

Working at DHL means being part of a global leader in express delivery and logistics, with opportunities to innovate in supply chain management and contribute to sustainable practices. DHL offers a dynamic, inclusive workplace with cutting-edge technology, international exposure, and comprehensive training programs. Career growth is robust, with clear pathways to senior operations management, regional leadership, and beyond. Join DHL to lead transformative operations, build lasting impact, and accelerate your professional journey in a company that values agility, teamwork, and excellence. This role is ideal for ambitious professionals ready to shape the future of logistics.

Key Responsibilities

• Responsible for all inbound, outbound and transfer operations at ground hubs
• Oversee shift operations as Shift In-charge for Ground Hubs