About the Role

Join DHL Global Forwarding, Freight (DGFF) Global Service Centre as an Expert in Business Support, based in the vibrant city of Chennai. This dynamic role within the Business Support Team is perfect for professionals who thrive in fast-paced environments and are passionate about delivering exceptional results. As an Expert – Business Support (BS), you will play a pivotal role in supporting the operational excellence of DHL's global freight forwarding operations, ensuring seamless processes that keep our international supply chains running smoothly.

Key responsibilities include providing expert-level support to business units, analyzing operational data to identify improvement opportunities, collaborating with cross-functional teams to resolve complex issues, and contributing to process optimization initiatives. You will handle day-to-day business support tasks, from troubleshooting system discrepancies to implementing efficient workflows that enhance productivity and customer satisfaction. Your analytical mindset and problem-solving skills will be crucial in driving continuous improvements and supporting strategic projects that align with DHL's commitment to innovation in logistics.

Working at DHL means being part of a world-leading logistics powerhouse that connects people and businesses across the globe. With a culture that values diversity, collaboration, and employee development, you'll have access to cutting-edge technologies, comprehensive training programs, and opportunities to work on high-impact projects. DHL fosters a supportive environment where your contributions are recognized, and career growth is a reality—many team members advance to leadership roles within the organization. Embrace career progression through internal mobility, skill-building workshops, and mentorship programs tailored to your ambitions. If you're ready to elevate your career in a company that champions sustainability and global connectivity, this role offers the platform to make a tangible difference while growing professionally in an exciting industry.