About the Role

Join DHL Global Forwarding, Freight (DGFF) Global Service Centre as an Expert in Process Automation within the VDC team in Chennai. This dynamic role is perfect for results-oriented professionals passionate about revolutionizing logistics through cutting-edge automation. As a key member of the Process Automation team, you will drive innovation by designing, implementing, and optimizing automated workflows that enhance operational efficiency across global freight forwarding operations.

Key responsibilities include analyzing existing processes to identify automation opportunities, developing scalable automation solutions using tools like RPA, scripting languages, and low-code platforms, collaborating with cross-functional teams to integrate automation into core logistics systems, monitoring performance metrics to ensure continuous improvement, and staying ahead of industry trends in AI-driven process enhancements. You will troubleshoot complex issues, lead automation projects from conception to deployment, and contribute to building a culture of digital transformation at DHL.

Working at DHL means being part of a world-leading logistics powerhouse that connects people and businesses globally. With a commitment to sustainability, innovation, and employee development, DHL offers a collaborative environment in the vibrant city of Chennai, supported by state-of-the-art facilities at the Global Service Centre. Enjoy a competitive salary, comprehensive health benefits, flexible work options, and opportunities for international exposure.

Career growth is a cornerstone at DHL, with structured training programs, mentorship from industry leaders, and clear pathways to senior roles in process excellence, digital strategy, or operations management. Whether you're advancing your expertise in automation technologies or leading transformative projects, this position propels your career in the fast-evolving logistics sector. If you're ready to automate the future of freight forwarding, DHL is your launchpad to professional success.