About the Role

Join DHL as a Field Services Supervisor II and play a pivotal role in maintaining our position as the world's #1 delivery and logistics company. Recognized as the No. 1 World’s Best Workplace™ by Great Place to Work, DHL thrives on the individual contributions of our exceptional team members. In this dynamic leadership position, you will oversee field operations, ensuring seamless execution of logistics services across assigned territories.

Key responsibilities include supervising a team of field service technicians, coordinating daily operations to meet stringent delivery timelines, and optimizing routes for maximum efficiency. You will monitor performance metrics, implement process improvements, and ensure compliance with safety and regulatory standards. Troubleshooting complex service issues, managing inventory of equipment and supplies, and fostering a culture of accountability and excellence will be at the core of your role. Collaborating with cross-functional teams, you will drive customer satisfaction by resolving escalations promptly and proactively addressing potential disruptions.

Working at DHL means being part of a global powerhouse that values innovation, diversity, and employee growth. Our people-centric culture empowers you with cutting-edge tools, comprehensive training programs, and opportunities for advancement in a rapidly evolving industry. From regional leadership tracks to international assignments, career progression is robust, with many supervisors advancing to senior management roles.

If you are a results-oriented leader passionate about logistics and team development, this role offers the platform to make a tangible impact. Embrace the excitement of field operations, contribute to our legacy of excellence, and build a rewarding career with DHL—where your contributions truly matter.