About the Role

Join DHL Customer Solutions & Innovation (CSI) as the Global Customer Director for eRetail & Fashion, a pivotal leadership role driving strategic growth in one of the world's fastest-evolving sectors. In this dynamic position, you will spearhead global customer relationships, crafting tailored logistics solutions that empower leading eRetail and fashion brands to thrive in a competitive digital landscape. Reporting to senior leadership, you will collaborate with cross-functional teams to deliver innovative supply chain strategies, optimize operations, and enhance customer satisfaction on an international scale.

Key responsibilities include developing and executing account strategies for key clients, identifying new business opportunities within eRetail and fashion verticals, negotiating contracts, and ensuring seamless execution of DHL's world-class services. You will analyze market trends, leverage data-driven insights to forecast demand, and foster long-term partnerships that drive revenue growth and operational excellence. Expect to travel globally, engaging with C-suite executives and industry influencers to position DHL as the preferred logistics partner.

Working at DHL means being part of a vibrant, innovative culture where dynamic teams thrive on collaboration, creativity, and fun. As a Fortune 500 leader in logistics, DHL offers unparalleled exposure to cutting-edge technologies like AI-driven supply chain optimization and sustainable practices. Our commitment to employee development includes comprehensive training programs, mentorship opportunities, and clear paths for career advancement—from regional leadership to global executive roles. With a focus on work-life balance, inclusive diversity initiatives, and competitive rewards, DHL empowers you to grow professionally while making a tangible impact. If you're a strategic thinker passionate about e-commerce and fashion logistics, this role offers the platform to shape the future of global retail supply chains.