About the Role

Join DHL Global Forwarding Hellas Single Member S.A., a leader in forwarding services and logistics, as the Head of IT BPO for DGFF Greece. This pivotal role is based at the company's central operations, where you will spearhead IT strategies and Business Process Outsourcing (BPO) initiatives to drive operational excellence and innovation in a dynamic global environment. DHL, renowned for its cutting-edge logistics solutions, offers a certified 'great place to work' atmosphere, fostering collaboration, growth, and work-life balance.

Key responsibilities include overseeing IT infrastructure, leading BPO operations, optimizing technology-driven processes, and ensuring seamless integration of digital solutions across forwarding and supply chain activities. You will collaborate with cross-functional teams to implement robust IT systems, enhance data security, and support scalable growth for DHL's Greek operations. This position demands strategic vision to align IT/BPO with business objectives, managing budgets, vendor relationships, and a high-performing team to deliver measurable results.

Working at DHL means being part of a world-class organization committed to sustainability, diversity, and employee development. With access to global networks, continuous training programs, and opportunities for international exposure, you'll thrive in a supportive culture that values innovation and excellence. Career growth is unparalleled—advance to senior leadership roles, gain expertise in emerging technologies like AI and automation, and contribute to DHL's mission of connecting people and improving lives. If you're a seasoned IT executive passionate about logistics transformation, this role offers the platform to make a lasting impact while building a rewarding career trajectory.

What We Offer

• Certified as a great place to work