Head of Key Account Management
DHL
Head of Key Account Management
Job Description
About the Role
As the Head of Key Account Management at DHL, you will lead strategic efforts to cultivate and nurture high-value customer relationships, driving sustainable growth and loyalty in a dynamic global logistics environment. Reporting to senior leadership, you will spearhead the identification of emerging opportunities with potential clients while fortifying bonds with existing multi-national accounts. Your role demands a proactive approach to relationship management, ensuring customers remain loyal partners in DHL's expansive supply chain ecosystem.
Key responsibilities include developing tailored strategies to expand account portfolios, collaborating cross-functionally with sales, operations, and service teams to deliver exceptional value, and leveraging data-driven insights to anticipate customer needs. You will foster long-term partnerships by addressing challenges swiftly, negotiating contracts that align with business objectives, and promoting DHL's innovative logistics solutions. Success in this position hinges on your ability to influence at executive levels, navigate complex stakeholder dynamics, and champion customer-centric initiatives that enhance satisfaction and retention.
Working at DHL means joining a world leader in express delivery and logistics, where innovation meets reliability across over 220 countries. You'll thrive in a fast-paced, collaborative culture that values diversity, sustainability, and employee development. DHL offers cutting-edge tools, global exposure, and opportunities to impact transformative projects. Career growth is robust, with clear paths to executive roles, leadership training programs, and international mobility. Elevate your career with DHL—where strategic vision meets unparalleled scale, empowering you to shape the future of key account excellence and achieve professional fulfillment in a rewarding, high-impact position.
Key Responsibilities
- Identify and develop potential and sustainable customer relationships
- Develop and maintain strong existing Multi-National Customer relations and loyalty
Locations
- Shanghai, Shanghai, China, Peopl. Rep.
Salary
800,000 - 1,500,000 CNY / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- customer relationship managementintermediate
- sales strategyintermediate
- team managementintermediate
- cross-cultural managementintermediate
- negotiation skillsintermediate
- analytical skillsintermediate
- sales reporting toolsintermediate
- strategic thinkingintermediate
- customer focusintermediate
- solution designintermediate
- process mappingintermediate
Responsibilities
- Identify and develop potential and sustainable customer relationships
- Develop and maintain strong existing Multi-National Customer relations and loyalty
Tags & Categories
Answer 10 quick questions to check your fit for Head of Key Account Management @ DHL.
Related Books and Jobs
Head of Key Account Management
DHL
Head of Key Account Management
Job Description
About the Role
As the Head of Key Account Management at DHL, you will lead strategic efforts to cultivate and nurture high-value customer relationships, driving sustainable growth and loyalty in a dynamic global logistics environment. Reporting to senior leadership, you will spearhead the identification of emerging opportunities with potential clients while fortifying bonds with existing multi-national accounts. Your role demands a proactive approach to relationship management, ensuring customers remain loyal partners in DHL's expansive supply chain ecosystem.
Key responsibilities include developing tailored strategies to expand account portfolios, collaborating cross-functionally with sales, operations, and service teams to deliver exceptional value, and leveraging data-driven insights to anticipate customer needs. You will foster long-term partnerships by addressing challenges swiftly, negotiating contracts that align with business objectives, and promoting DHL's innovative logistics solutions. Success in this position hinges on your ability to influence at executive levels, navigate complex stakeholder dynamics, and champion customer-centric initiatives that enhance satisfaction and retention.
Working at DHL means joining a world leader in express delivery and logistics, where innovation meets reliability across over 220 countries. You'll thrive in a fast-paced, collaborative culture that values diversity, sustainability, and employee development. DHL offers cutting-edge tools, global exposure, and opportunities to impact transformative projects. Career growth is robust, with clear paths to executive roles, leadership training programs, and international mobility. Elevate your career with DHL—where strategic vision meets unparalleled scale, empowering you to shape the future of key account excellence and achieve professional fulfillment in a rewarding, high-impact position.
Key Responsibilities
- Identify and develop potential and sustainable customer relationships
- Develop and maintain strong existing Multi-National Customer relations and loyalty
Locations
- Shanghai, Shanghai, China, Peopl. Rep.
Salary
800,000 - 1,500,000 CNY / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- customer relationship managementintermediate
- sales strategyintermediate
- team managementintermediate
- cross-cultural managementintermediate
- negotiation skillsintermediate
- analytical skillsintermediate
- sales reporting toolsintermediate
- strategic thinkingintermediate
- customer focusintermediate
- solution designintermediate
- process mappingintermediate
Responsibilities
- Identify and develop potential and sustainable customer relationships
- Develop and maintain strong existing Multi-National Customer relations and loyalty
Tags & Categories
Answer 10 quick questions to check your fit for Head of Key Account Management @ DHL.
Related Books and Jobs