About the Role

The Innovation Engagement Manager (Mandarin Speaking) role at DHL in Singapore is a pivotal position within the Customer Solutions and Innovation (CSI) unit, DHL's cross-divisional commercial and innovation powerhouse. This role focuses on nurturing relationships with DHL's largest and most strategically vital customers, driving innovation-led solutions that propel business growth and operational excellence. As a key player in CSI, you will collaborate across divisions to deliver tailored strategies that enhance customer satisfaction and uncover new opportunities in the dynamic logistics landscape.

Key responsibilities include engaging directly with top-tier clients to understand their evolving needs, spearheading innovation initiatives that integrate cutting-edge technologies and sustainable practices, and fostering long-term partnerships that align with DHL's global vision. You will analyze market trends, co-create customized solutions, and ensure seamless execution of projects that boost efficiency and competitiveness. Proficiency in Mandarin is essential for effective communication with key stakeholders in the Asia-Pacific region.

Working at DHL means joining a world leader in logistics, renowned for its agile culture, commitment to innovation, and unparalleled global network spanning over 220 countries. You'll thrive in a collaborative environment that values diversity, empowers employees, and invests in cutting-edge tools like AI-driven supply chain optimization. DHL offers robust professional development programs, including leadership training and international exposure, paving the way for career advancement. This role promises not just a job, but a launchpad for impactful contributions to the future of logistics, with opportunities to grow into senior strategic positions while making a tangible difference in global trade.

Key Responsibilities

• Managing DHL's largest and most strategically important customers