About the Role

Join DHL as an Intern in the Order Management Solutions Department for Ocean Freight in Ho Chi Minh City (HCMC), where you'll dive into the dynamic world of global logistics. This internship offers hands-on experience in managing ocean freight operations, playing a pivotal role in ensuring seamless customer service and operational efficiency. As part of DHL's renowned supply chain network, you'll contribute to one of the world's leading logistics companies, known for its innovative solutions and commitment to sustainability.

Your key responsibilities will include handling customer requirements in line with Standard Operating Procedures (SOPs), delivering timely and amicable resolutions to issues, and meticulously checking data for accuracy and clarity. You'll collaborate with cross-functional teams to support order management processes, gaining insights into freight forwarding, documentation, and customer relationship management specific to ocean transport. This role demands attention to detail, problem-solving prowess, and a customer-centric mindset, providing a perfect launchpad for aspiring logistics professionals.

Working at DHL means being part of a vibrant, international environment that values diversity, innovation, and employee development. With access to cutting-edge technology and global opportunities, you'll build a strong foundation in the industry. This internship is more than a temporary position—it's a gateway to career growth. High-performing interns often transition into full-time roles, advancing through DHL's structured career paths in supply chain management, operations, and beyond. Develop transferable skills, earn mentorship from industry experts, and contribute to DHL's mission of connecting people and improving lives. Seize this chance to kickstart your career in logistics with a company that sets the global standard.

Key Responsibilities

• Handle customer requirements indicated in Standard Operating Procedure (SOP)
• Timely & amicable settlement of customer issues
• Check & make sure that clear and correct data