About the Role

Join DHL as an Intern in our dynamic logistics team, where you'll dive into the fast-paced world of international air freight exports. This role offers hands-on experience in coordinating with domestic clients and overseas agents to manage export operations, from initial arrangements to system follow-ups. You'll collaborate with internal teams and global departments to troubleshoot transportation issues, ensuring seamless cargo movement across borders. Handling customer inquiries and complaints will sharpen your communication skills, while tackling ad-hoc tasks assigned by supervisors will build your adaptability in a high-volume environment.

At DHL, the world's leading logistics company, you'll work alongside industry experts in a supportive, innovative culture that values diversity and professional development. Our state-of-the-art facilities and global network provide unparalleled exposure to supply chain operations, fostering skills in international trade and customer service. As an intern, expect mentorship from experienced managers, access to cutting-edge tools like advanced tracking systems, and opportunities to contribute to real projects that impact global commerce.

This internship is a launchpad for your career in logistics. Gain practical knowledge in air export processes, enhance your English proficiency through daily interactions, and develop a robust professional network. DHL is committed to your growth, offering pathways to full-time roles upon successful performance. Whether you're a logistics enthusiast or international trade student, this position equips you with transferable skills for a thriving career. Embrace the challenge, grow your expertise, and become part of a company that's redefining global logistics—apply today and soar with DHL!

Key Responsibilities

• 与国内客户及海内、外代理联系、安排空运出口业务相关事宜及后续系统作业
• 与相关部门包括海外部门协调解决货物运输中的问题
• 处理客户问题及投诉
• 完成主管或部门经理分配的其他工作事宜

Required Qualifications

• 大专以上学历
• 有一定英语读写能力，可以进行一般的英文口语交流
• 掌握使用电脑办公软件