About the Role

Join DHL as an Intern in the International Ocean Freight Department and kickstart your career in global logistics. This dynamic role offers hands-on experience in managing import/export operations, where you'll assist in coordinating with domestic clients and international agents to seamlessly handle cargo movements and system follow-ups. Dive into resolving transportation challenges by collaborating with cross-functional teams, including overseas departments, and master the preparation and processing of essential shipping documents while addressing customer inquiries and complaints effectively.

At DHL, the world's leading logistics company, you'll work in a fast-paced, innovative environment that connects people and businesses across the globe. Our commitment to excellence and sustainability ensures you're part of a team driving real impact, with access to cutting-edge technology and a supportive culture that values diversity and growth. As an intern, expect mentorship from industry experts, exposure to international trade processes, and opportunities to build a robust professional network.

This 6-month internship is perfect for college students eager to apply their skills in a real-world setting. Excel in English communication, office software like Excel and Word, and demonstrate proactive teamwork to thrive. Beyond gaining practical expertise in sea freight operations, you'll develop transferable skills in problem-solving and client relations. DHL invests in your future—many interns transition to full-time roles, unlocking career paths in supply chain management, operations, or global trade. Embrace the challenge, grow professionally, and become part of a legacy that powers worldwide commerce. Apply now and propel your logistics journey forward!

Key Responsibilities

• 与国内客户及海内外代理联系、安排货物进出口业务相关事宜及后续系统作业 (Contact domestic customers and domestic/international agents, arrange import/export cargo business and follow-up system operations)
• 与相关部门包括海外部门协调解决货物运输中的问题 (Coordinate with relevant departments including overseas to resolve cargo transportation issues)
• 相关单证的操作和处理，处理客户问题及投诉 (Operate and handle related documents, handle customer issues and complaints)

Required Qualifications

• 专科及以上在读学生 (college student or above)
• 可实习6个月，每周可... (available for 6-month internship, weekly availability)