About the Role

Join DHL IT Services as an IT Solutions UX Consultant, a dynamic role combining UX Research and Design to shape the future of global logistics technology. With a global team of over 5,600 IT professionals, DHL IT Services powers the world's supply chain, connecting people and keeping the global economy running seamlessly. In this position, you will conduct user research to uncover insights, design intuitive interfaces, and collaborate with cross-functional teams to deliver exceptional user experiences for DHL's innovative IT solutions.

Key responsibilities include performing usability testing and ethnographic studies to understand user needs, creating wireframes, prototypes, and high-fidelity designs using tools like Figma or Adobe XD, iterating based on feedback, and ensuring accessibility and inclusivity in all designs. You will work closely with developers, product managers, and stakeholders to translate research findings into actionable design strategies that enhance operational efficiency and customer satisfaction across DHL's vast network.

Working at DHL offers unparalleled opportunities in a fast-paced, international environment. As part of a leading logistics powerhouse, you'll contribute to cutting-edge projects that impact millions daily, from optimizing supply chains to enabling sustainable practices. DHL fosters a culture of innovation, collaboration, and continuous learning, with access to global resources, diverse teams, and modern workspaces.

Career growth is a cornerstone at DHL IT Services. Start your IT journey here and advance through structured development programs, mentorship from industry experts, and exposure to emerging technologies like AI-driven UX and digital transformation initiatives. With competitive compensation, comprehensive benefits, and a commitment to work-life balance, this role positions you for long-term success in UX and beyond. Embark on a rewarding career where your designs drive real-world impact.