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IT Specialist Infrastructure & Service Management (m/w/d)

DHL

Software and Technology Jobs

IT Specialist Infrastructure & Service Management (m/w/d)

full-timePosted: Dec 18, 2025

Job Description

About the Role

Join DHL Global Forwarding, the air and sea freight specialist of the DPDHL Group, as an IT Specialist in Infrastructure & Service Management (m/w/d). As the world's leading provider in air freight and number two in sea freight, DHL Global Forwarding employs approximately 30,000 dedicated professionals worldwide, driving innovation and excellence in global logistics.

In this pivotal role, you will be at the heart of maintaining and optimizing our robust IT infrastructure and service management systems. Key responsibilities include managing IT infrastructure components such as servers, networks, and cloud services to ensure seamless operations; implementing and overseeing service management processes aligned with ITIL best practices; monitoring system performance, troubleshooting issues, and ensuring high availability and security of critical logistics platforms; collaborating with cross-functional teams to support freight forwarding operations; and driving continuous improvements through automation and proactive problem-solving.

Working at DHL means being part of a dynamic, international environment where your contributions directly impact global supply chains. You'll thrive in a collaborative culture that values innovation, diversity, and employee development, with access to cutting-edge technologies and opportunities to work on high-stakes projects across continents.

DHL is committed to your professional growth, offering structured career paths, comprehensive training programs, mentorship from industry leaders, and internal mobility across its vast network. Advance your expertise in IT infrastructure while contributing to sustainable logistics solutions that connect the world. This role offers not just a job, but a launchpad for a rewarding career in one of the most exciting sectors of global business. Apply now to shape the future of freight forwarding with DHL.

Locations

  • Frankfurt am Main, Hessen, Germany
  • Hamburg, Hamburg, Germany
  • Köln, Nordrhein-Westfalen, Germany
  • Bremen, Bremen, Germany
  • Munich, Bayern, Germany
  • Mannheim, Baden-Württemberg, Germany

Salary

Estimated Salary Rangemedium confidence

55,000 - 75,000 EUR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • it-infrastrukturintermediate
  • microsoftintermediate
  • itil-zertifizierungintermediate
  • lizenzmanagementintermediate
  • assetmanagementintermediate
  • change-managementintermediate
  • prozessoptimierungintermediate
  • service level agreements (sla)intermediate
  • projektmanagementintermediate
  • dokumentationintermediate
  • incident-managementintermediate
  • serviceorientierungintermediate
  • teamarbeitintermediate

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Keyword optimization analysis
Skill matching & gap identification
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ITDHLAPACGermanyLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for IT Specialist Infrastructure & Service Management (m/w/d) @ DHL.

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DHL logo

IT Specialist Infrastructure & Service Management (m/w/d)

DHL

Software and Technology Jobs

IT Specialist Infrastructure & Service Management (m/w/d)

full-timePosted: Dec 18, 2025

Job Description

About the Role

Join DHL Global Forwarding, the air and sea freight specialist of the DPDHL Group, as an IT Specialist in Infrastructure & Service Management (m/w/d). As the world's leading provider in air freight and number two in sea freight, DHL Global Forwarding employs approximately 30,000 dedicated professionals worldwide, driving innovation and excellence in global logistics.

In this pivotal role, you will be at the heart of maintaining and optimizing our robust IT infrastructure and service management systems. Key responsibilities include managing IT infrastructure components such as servers, networks, and cloud services to ensure seamless operations; implementing and overseeing service management processes aligned with ITIL best practices; monitoring system performance, troubleshooting issues, and ensuring high availability and security of critical logistics platforms; collaborating with cross-functional teams to support freight forwarding operations; and driving continuous improvements through automation and proactive problem-solving.

Working at DHL means being part of a dynamic, international environment where your contributions directly impact global supply chains. You'll thrive in a collaborative culture that values innovation, diversity, and employee development, with access to cutting-edge technologies and opportunities to work on high-stakes projects across continents.

DHL is committed to your professional growth, offering structured career paths, comprehensive training programs, mentorship from industry leaders, and internal mobility across its vast network. Advance your expertise in IT infrastructure while contributing to sustainable logistics solutions that connect the world. This role offers not just a job, but a launchpad for a rewarding career in one of the most exciting sectors of global business. Apply now to shape the future of freight forwarding with DHL.

Locations

  • Frankfurt am Main, Hessen, Germany
  • Hamburg, Hamburg, Germany
  • Köln, Nordrhein-Westfalen, Germany
  • Bremen, Bremen, Germany
  • Munich, Bayern, Germany
  • Mannheim, Baden-Württemberg, Germany

Salary

Estimated Salary Rangemedium confidence

55,000 - 75,000 EUR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • it-infrastrukturintermediate
  • microsoftintermediate
  • itil-zertifizierungintermediate
  • lizenzmanagementintermediate
  • assetmanagementintermediate
  • change-managementintermediate
  • prozessoptimierungintermediate
  • service level agreements (sla)intermediate
  • projektmanagementintermediate
  • dokumentationintermediate
  • incident-managementintermediate
  • serviceorientierungintermediate
  • teamarbeitintermediate

Target Your Resume for "IT Specialist Infrastructure & Service Management (m/w/d)" , DHL

Get personalized recommendations to optimize your resume specifically for IT Specialist Infrastructure & Service Management (m/w/d). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "IT Specialist Infrastructure & Service Management (m/w/d)" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

ITDHLAPACGermanyLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for IT Specialist Infrastructure & Service Management (m/w/d) @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.