About the Role

As a Key Account Manager at DHL in the Life Science & Chemical field, you will play a pivotal role in driving customer success and business growth. This position involves managing, controlling, and developing comprehensive customer engagement for an assigned portfolio, ensuring strong relationships and expanded opportunities in specialized sectors like life sciences and chemicals. Your key responsibilities include overseeing client interactions, identifying growth potential, crafting tailored business development strategies, negotiating contracts, and delivering exceptional service to maximize revenue and satisfaction. You will collaborate cross-functionally with sales, operations, and logistics teams to provide seamless solutions that meet the unique demands of these industries, from temperature-controlled shipments to regulatory-compliant transport.

Working at DHL means joining a global leader in logistics, where innovation and reliability define our operations. With a presence in over 220 countries, DHL offers a dynamic environment fueled by cutting-edge technology, sustainable practices, and a commitment to excellence. You'll benefit from a supportive culture that values diversity, work-life balance, and professional development through comprehensive training programs and mentorship opportunities.

Career growth is a cornerstone at DHL, with clear pathways to advance into senior management, regional leadership, or specialized roles within life sciences logistics. Embrace challenges that sharpen your strategic acumen and relationship-building skills, while contributing to impactful projects that shape the future of global supply chains. If you're passionate about customer-centric growth in high-stakes industries, this role at DHL is your launchpad to a rewarding career trajectory, blending purpose, innovation, and limitless potential.

Key Responsibilities

• Manage, control and develop the overall Customer engagement of assigned portfolio
• Develop business