About the Role

Join DHL Supply Chain, the global leader in contract logistics, as a Customer Service Mitarbeiter (m/w/d). This dynamic role offers an exciting entry into a world-class organization where you'll play a pivotal part in delivering exceptional service to clients across diverse industries. As a Customer Service specialist, you'll be at the forefront of ensuring seamless operations, handling inquiries, resolving issues, and maintaining high standards of customer satisfaction in a fast-paced logistics environment.

Key responsibilities include managing customer communications via phone, email, and digital platforms, processing orders and shipments, tracking deliveries, and coordinating with internal teams to address escalations promptly. You'll collaborate with warehouse operations, transportation experts, and supply chain professionals to provide accurate updates and proactive solutions, contributing directly to DHL's reputation for reliability and efficiency. Expect to thrive in a role that demands strong communication, problem-solving, and organizational skills while utilizing DHL's cutting-edge technology and global network.

Working at DHL means being part of an innovative, inclusive culture that values employee growth and work-life balance. With operations in over 220 countries, you'll gain exposure to international best practices and diverse teams. DHL invests heavily in professional development through comprehensive training programs, leadership academies, and career progression paths—from entry-level roles to management positions. Enjoy competitive compensation, flexible working hours, health benefits, and perks like employee discounts and team-building events. This position is your gateway to a rewarding career in logistics, with abundant opportunities for advancement in a company committed to sustainability and digital transformation. Ready to elevate your career with the world's logistics powerhouse? Apply now and become part of the DHL success story.

Key Responsibilities

• Customer service support in contract logistics

What We Offer

• Opportunity to work at the world market leader DHL Supply Chain