About the Role

Join DHL Supply Chain, the global leader in contract logistics, as a Mitarbeiter Customer Service und Performance Support (m/w/d). This dynamic role offers an exciting opportunity to contribute to world-class supply chain solutions while advancing your career in a fast-paced, innovative environment. As a key team member, you will provide exceptional customer service, ensuring client satisfaction through proactive support and issue resolution. Your responsibilities will include monitoring performance metrics, analyzing data to identify improvement areas, and collaborating with cross-functional teams to optimize logistics processes. You will handle customer inquiries, track shipments, and implement performance-enhancing strategies that drive operational excellence.

At DHL, you will work with cutting-edge technology and a diverse, international team dedicated to delivering unparalleled service. Our commitment to sustainability, digital transformation, and employee development sets us apart as an employer of choice. Benefit from comprehensive training programs, flexible working arrangements, and opportunities for global mobility. DHL fosters a culture of inclusion, innovation, and continuous improvement, where your contributions directly impact our market-leading performance.

Career growth is at the heart of DHL. Starting in this role, you can progress to senior support positions, management roles, or specialized logistics expertise. With tailored development plans, mentorship, and access to internal job opportunities worldwide, your professional journey will be supported every step of the way. If you thrive in a challenging environment and are passionate about customer-centric solutions, this position at DHL Supply Chain is your gateway to a rewarding future. Embrace the challenge and become part of a company shaping the future of logistics.