About the Role

As an Operations Executive (Inbound Incharge) at DHL, you will play a pivotal role in the heart of our logistics powerhouse, overseeing inbound operations at service centers to ensure seamless, efficient, and reliable shipment processing. This position demands a keen eye for detail and a commitment to operational excellence, where you will enforce adherence to defined workflows and standard operating procedures (SOPs). Your primary focus will be monitoring daily in-scan and out-scan activities of shipments, identifying bottlenecks, and implementing corrective measures to maintain high service standards and minimize delays.

Key responsibilities include supervising inbound teams, conducting regular audits of scanning processes, analyzing performance metrics to optimize throughput, and collaborating with cross-functional teams to resolve discrepancies. You will ensure compliance with safety protocols, inventory accuracy, and quality benchmarks, contributing directly to DHL's reputation as a global leader in express delivery.

Working at DHL means joining a dynamic, innovative environment fueled by cutting-edge technology and a global network spanning over 220 countries. You'll thrive in a fast-paced setting that values teamwork, continuous improvement, and customer-centricity. DHL fosters a culture of empowerment, providing state-of-the-art tools like advanced tracking systems and automation to drive efficiency.

Career growth is a cornerstone at DHL, with abundant opportunities for advancement into senior operations roles, supply chain management, or international postings. Through comprehensive training programs, leadership development initiatives, and performance-based promotions, you'll build a rewarding career trajectory. Join us to make an impact on the world's logistics landscape, where your expertise in inbound operations propels shipments—and your professional journey—to new heights.

Key Responsibilities

• Ensure adherence to operational workflows and standard operating procedures (SOPs) for service centre inbound operations
• Monitor daily in-scan and out-scan of shipments