About the Role

Join DHL as an Operations Executive (KSW) and take charge of the dynamic heart of our Ground Hub operations. In this pivotal role, you will oversee all inbound, outbound, and transit activities during your shift, ensuring seamless and efficient flow of shipments across the ground network. Your primary mission is to guarantee timely and accurate connections, minimizing delays and maximizing customer satisfaction in a fast-paced logistics environment.

Key responsibilities include coordinating team efforts to handle high-volume freight, monitoring operational metrics for performance optimization, troubleshooting disruptions, and maintaining compliance with safety and quality standards. You will collaborate closely with cross-functional teams, leveraging real-time data to make swift decisions that keep operations running like clockwork. This hands-on position demands strong leadership to motivate staff during peak hours and a keen eye for detail to uphold DHL's world-class service standards.

Working at DHL means being part of a global leader in logistics, where innovation drives everything from sustainable practices to cutting-edge technology like AI-powered tracking. Our Ground Hub is a buzzing hub of activity, offering exposure to diverse shipments and international networks. DHL fosters a supportive culture with comprehensive training, competitive compensation, and opportunities for advancement. Excel here, and you'll unlock career growth pathways into senior operations management, supply chain strategy, or even international roles. With DHL's commitment to employee development, this position is your launchpad to a rewarding career in logistics excellence. Embrace the challenge and propel your future forward with us.

Key Responsibilities

• Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift
• Ensure timely and accurate connections of shipments onto the ground network during the shift