About the Role

As an Operations First Line Manager at DHL's Luton Airport hub (LU2 9LS), you will lead the frontline operations team in delivering world-class logistics services. This permanent full-time role offers a competitive pay rate of £42,148 (Grade N) and follows a balanced shift pattern of 6 days on, 3 off, rotating between 04:00-12:30 and 12:00-20:30, ensuring a healthy work-life balance in a dynamic 24/7 environment.

Key responsibilities include overseeing daily operational activities, managing a team of warehouse and sorting staff, ensuring compliance with safety and quality standards, optimizing processes for efficiency, and driving performance metrics to meet DHL's exacting targets. You will coach and develop your team, resolve operational issues in real-time, and collaborate with cross-functional partners to maintain seamless parcel flow at one of the UK's busiest airports.

Joining DHL means becoming part of a global leader in express delivery and logistics, where innovation and employee development are at our core. With access to state-of-the-art facilities at Luton Airport, you'll contribute to handling millions of shipments annually, supporting e-commerce growth and international trade. DHL fosters a supportive culture with comprehensive training programs, leadership development opportunities, and career progression paths—from first-line management to senior operations roles or beyond into supply chain strategy.

This position is ideal for ambitious professionals seeking to advance in logistics. Embrace challenges, grow your expertise, and build a rewarding career with DHL, where your leadership directly impacts global connectivity. Permanent stability, competitive pay, and a rotating shift pattern make this an excellent opportunity to thrive in a fast-paced, rewarding industry.

What We Offer

• Pay Rate: £42,148
• Grade: N
• Permanent Full-Time Contract
• Shift patterns: 6 on 3 off (04:00 - 12:30 / 12:00 - 20:30)