About the Role

Join DHL Group, the world's leading logistics provider with over 590,000 employees across more than 220 countries and territories, as a Process Analyst-OTC in our dynamic Finance Services team. This pivotal role focuses on optimizing Order-to-Cash (OTC) processes, ensuring seamless financial operations that power our global logistics network. As a Process Analyst-OTC, you will play a crucial part in analyzing, improving, and streamlining end-to-end OTC workflows, from order management to cash collection, driving efficiency and accuracy in a fast-paced environment.

Key responsibilities include conducting detailed process audits to identify bottlenecks and inefficiencies, collaborating with cross-functional teams to design and implement process enhancements, leveraging data analytics tools to monitor performance metrics, and developing standardized procedures to mitigate risks and ensure compliance with international financial standards. You will also contribute to digital transformation initiatives, integrating automation and technology solutions to elevate OTC operations, while providing actionable insights through reporting and dashboards to support strategic decision-making.

Working at DHL means being part of an innovative, inclusive organization that values employee growth and work-life balance. Our Finance Services team thrives on collaboration, offering exposure to cutting-edge logistics technologies and global projects. Career growth opportunities abound, with structured development programs, mentorship from industry leaders, and pathways to senior analyst or management roles. Embrace a culture that rewards initiative, fosters continuous learning through certifications and training, and supports your professional journey in a company committed to sustainability and excellence. If you are analytical, process-oriented, and passionate about finance in logistics, this role at DHL offers unparalleled scope for impact and advancement.