About the Role

Join DHL as a Process Manager (m/w/d) in the BPO HR Services division, based in Köln, Germany. This permanent role, available for immediate start, offers you the chance to become an entrepreneur within the company, driving innovation and growth in process optimization for HR services. As a key player in a global logistics leader, you'll contribute to serving millions of people by streamlining business processes that power DHL's vast operations.

Key responsibilities include analyzing and enhancing HR service processes, identifying inefficiencies, and implementing scalable solutions to boost operational excellence. You'll collaborate with cross-functional teams to design, deploy, and monitor process improvements, ensuring compliance with industry standards while fostering a culture of continuous development. Your role will involve stakeholder management, data-driven decision-making, and leading projects that deliver measurable results, all while embodying DHL's entrepreneurial spirit.

Working at DHL means being part of a dynamic, forward-thinking environment where innovation meets reliability. As a Fortune 500 company and the world's leading logistics provider, DHL offers unparalleled opportunities to develop your career alongside industry pioneers. Benefit from comprehensive training programs, international exposure, and a supportive culture that values work-life balance and personal growth. This position empowers you to shape the future of HR services, with clear paths for advancement into senior management roles. If you're passionate about process excellence and ready to make an impact, join us to evolve both yourself and DHL.

What We Offer

• Unbefristete Anstellung (permanent position)
• Immediate start (ab sofort)