About the Role

Join DHL Global Forwarding (DGF), a powerhouse in air and sea freight transportation and a proud subsidiary of the DHL Group, the world's leading logistics provider. As Responsable Service Exploitation, you will spearhead operational excellence, ensuring seamless delivery of freight services with the motto 'Excellence. Simply. Delivered!' This pivotal role involves overseeing end-to-end service operations, optimizing processes for efficiency, and driving performance in a dynamic global environment.

Key responsibilities include managing daily exploitation activities, coordinating with cross-functional teams to handle air and maritime freight logistics, monitoring service quality metrics, and implementing strategies to mitigate risks and enhance customer satisfaction. You will lead a team of logistics professionals, foster a culture of continuous improvement, and leverage cutting-edge technologies to streamline operations. Your expertise will directly contribute to DGF's reputation for reliability and innovation in international supply chains.

Working at DHL means being part of a vibrant, forward-thinking organization that values employee growth and global impact. With opportunities across 220 countries, you'll collaborate with diverse talents and access world-class training programs. DHL invests heavily in career development, offering pathways to senior leadership roles, international assignments, and specialized certifications in logistics and supply chain management. Embrace a supportive culture that prioritizes work-life balance, innovation, and sustainability. If you're passionate about logistics and ready to deliver excellence, this role at DHL Global Forwarding is your gateway to a rewarding career trajectory filled with professional achievements and personal growth.

Key Responsibilities

• Manage service exploitation operations
• Ensure excellence in freight forwarding services
• Oversee air and sea freight transportation processes