About the Role

Join DHL Express Singapore as a Retail Program Executive and become part of the world's most international company, pioneering cross-border express delivery for over 50 years. In this dynamic role, you will drive the success of DHL's retail programs, ensuring seamless operations across our extensive network of service points and retail partnerships in Singapore. As a key player in our Retail team, you will collaborate with internal stakeholders and external partners to optimize retail strategies, enhance customer experiences, and boost revenue through innovative programs.

Key responsibilities include developing and executing retail program initiatives, monitoring performance metrics to identify improvement opportunities, managing vendor relationships, and ensuring compliance with DHL's high standards of service excellence. You will analyze market trends, retail data, and customer feedback to recommend enhancements that align with DHL's global goals. Additionally, you will support training for retail staff, coordinate promotional campaigns, and contribute to budgeting and forecasting for retail operations.

Working at DHL Express means thriving in a fast-paced, multicultural environment where diversity fuels innovation. With operations in over 220 countries, DHL offers unparalleled exposure to global logistics and e-commerce trends. Our Singapore hub is a strategic gateway to Asia-Pacific, providing endless opportunities to grow your career. Benefit from comprehensive professional development programs, including leadership training, international rotations, and access to cutting-edge technologies.

At DHL, career growth is limitless—many executives started in roles like this and advanced to regional leadership. Embrace a supportive culture that values work-life balance, with competitive compensation, health benefits, and performance incentives. If you're passionate about retail excellence and ready to make an impact in a truly global powerhouse, this is your chance to soar with DHL Express.