About the Role

Join DHL as a Sachbearbeiter:in Verkauf Innendienst (m/w/d), an exciting opportunity in our Freight division's inside sales team. In this pivotal role, you will serve as the primary point of contact for customers, managing sales inquiries, processing orders, and ensuring seamless order fulfillment from start to finish. Your days will involve coordinating with internal teams, preparing quotes, monitoring shipments, and providing exceptional customer service to drive satisfaction and loyalty.

Key responsibilities include handling customer consultations via phone and email, creating and following up on offers, managing order processing in our ERP systems, and collaborating closely with logistics and operations teams to resolve any issues promptly. You will analyze customer needs, identify upselling opportunities, and contribute to sales targets while maintaining accurate documentation and reporting.

Working at DHL means being part of a global leader in logistics, where innovation, reliability, and employee development are at the core. With a strong emphasis on work-life balance, flexible hours, and modern office environments, you'll thrive in a dynamic, supportive culture. DHL invests heavily in its people through comprehensive training programs, career progression paths, and international mobility opportunities.

This position offers substantial career growth potential, from advancing to senior sales roles or transitioning into field sales and management. Embrace the chance to grow your expertise in a fast-paced industry, leverage cutting-edge technology, and contribute to DHL's mission of connecting people worldwide. If you're organized, customer-focused, and passionate about sales, this role at DHL Freight will propel your career forward in an inclusive, high-performing team.