About the Role

Join DHL IT Services as a Senior Application Support Specialist and become a pivotal force in keeping the global economy in motion. With a robust team of over 5,600 IT professionals, DHL is at the forefront of innovation, delivering sustainable digital solutions that connect people and businesses worldwide. In this senior role, you will provide expert-level support for critical applications, ensuring seamless operations across DHL's vast logistics network.

Key responsibilities include monitoring and troubleshooting complex application issues, performing root cause analysis, and implementing proactive solutions to minimize downtime. You will collaborate with development teams to resolve incidents swiftly, manage application deployments, and optimize performance using advanced diagnostic tools. Additionally, you will mentor junior support staff, contribute to knowledge base enhancements, and participate in on-call rotations to maintain 24/7 availability for global operations.

Working at DHL means thriving in a dynamic, international environment where innovation drives success. As part of a world-class IT organization, you'll have access to cutting-edge technologies, diverse projects spanning logistics, supply chain, and digital transformation, and opportunities to work with multicultural teams across continents. DHL fosters a culture of continuous learning, offering comprehensive training programs, certifications, and exposure to emerging technologies like AI, cloud computing, and automation.

Career growth is a cornerstone at DHL IT Services. Excel in this role, and you'll pave the way for advancement into leadership positions such as Application Support Manager or IT Operations Lead. With a commitment to employee development, flexible work arrangements, and a focus on work-life balance, DHL empowers you to innovate while building a rewarding long-term career. If you're passionate about technology and making a global impact, this is your chance to elevate your expertise at one of the world's leading logistics innovators.