About the Role

Join DHL IT Services as a Senior Application Support Specialist, specializing in Node.js and MongoDB, on a permanent US shift. In this pivotal role, you will be at the forefront of supporting mission-critical applications that power DHL's global logistics network, connecting people and delivering the future of IT. With a world-class team of over 6,000 IT professionals, you'll dive into advanced troubleshooting, performance optimization, and proactive monitoring of Node.js-based services and MongoDB databases, ensuring zero downtime and peak efficiency for high-stakes operations.

Key responsibilities include resolving complex incidents, collaborating with development and operations teams across time zones, implementing monitoring tools, and contributing to continuous improvement initiatives. You'll leverage your deep expertise to analyze logs, tune queries, and deploy fixes swiftly, all while maintaining DHL's commitment to reliability and innovation.

Working at DHL means thriving in a dynamic, multicultural environment where cutting-edge technology meets real-world impact. As a logistics leader, DHL offers unparalleled exposure to scalable systems handling millions of shipments daily. Career growth is robust, with pathways to lead engineering teams, architect solutions, or transition into strategic IT roles. Benefit from comprehensive training, mentorship from industry veterans, and global mobility opportunities. If you're passionate about Node.js, MongoDB, and making a tangible difference, this permanent US shift role provides stability, challenge, and the chance to shape the future of supply chain technology at one of the world's most admired companies.

Key Responsibilities

• Provide senior-level application support for Node.js and MongoDB-based systems
• Troubleshoot and resolve complex technical issues
• Collaborate with global IT teams to ensure seamless operations

Required Qualifications

• Experience in Node.js
• Experience in MongoDB
• Ability to work permanent US shift

What We Offer

• Work with a global team of 6000+ IT professionals
• Permanent US shift for work-life balance
• Opportunities in a leading logistics company