About the Role

Join DHL as a Senior Assistant in Ocean Freight (OFR EXP), where you will play a pivotal role in ensuring seamless global logistics operations. This position is ideal for a detail-oriented professional with a diploma in logistics or trade management, ready to dive into the dynamic world of international shipping. Your primary responsibilities include querying and tracking cargo information in ship company and agent systems following standard procedures, accurately entering data in real-time, and delivering timely cargo updates to clients. You will prepare换单 documents for shipping agents, issue invoices, reconcile bills with suppliers, and collaborate with domestic teams and overseas colleagues to resolve transportation anomalies, providing effective solutions that keep operations running smoothly.

At DHL, the world's leading logistics powerhouse, you will thrive in a fast-paced, technology-driven environment that connects global supply chains. Benefit from cutting-edge tools and systems that streamline workflows, fostering efficiency and accuracy in every task. Our commitment to excellence means you will work alongside diverse, international teams, honing your strong English communication skills while contributing to high-impact projects.

Career growth at DHL is unparalleled, with abundant opportunities for advancement into senior logistics roles, management positions, or specialized freight divisions. Invest in your professional development through comprehensive training programs, certifications in supply chain management, and exposure to global best practices. Embrace a culture of innovation, where your contributions directly impact customer satisfaction and business success. If you are proactive, collaborative, and passionate about logistics, this role at DHL offers a launchpad for a rewarding career in the ever-evolving logistics industry.

Key Responsibilities

• 按照标准流程在相关船公司及船代系统中查询和跟踪货物信息
• 在相关系统中准确并及时录入必要信息和数据
• 为客户提供及时有效的货物信息
• 提供换单资料给相关船代船公司
• 为客户开具账单
• 根据标准和供应商核对帐单
• 遇到运输异常时，与相关部门及海外同事合作，为客户提供解决方案

Required Qualifications

• 大专学历，物流或者贸易管理专业