About the Role

As a Senior Key Account Manager at DHL, you will play a pivotal role in driving customer success and business growth within one of the world's leading logistics companies. This position demands a strategic thinker with a passion for delivering exceptional customer service, focusing on retaining and expanding key accounts through proactive sales and operational support. Your primary accountabilities include providing customer-oriented service at all times, addressing sales and operational issues swiftly, and planning and coordinating national sales activities to foster sustainable, long-term relationships.

Working at DHL means being part of a dynamic, global network that connects people and businesses across 220 countries and territories. You'll collaborate with cross-functional teams in a fast-paced environment that values innovation, efficiency, and excellence. DHL's commitment to sustainability and digital transformation offers endless opportunities to make an impact, whether through optimizing supply chains or leveraging cutting-edge technologies like AI-driven logistics solutions.

Key responsibilities extend beyond day-to-day management to strategic planning, where you'll analyze market trends, identify growth opportunities, and execute tailored strategies to meet client needs. This role is ideal for seasoned professionals ready to lead high-stakes accounts and contribute to DHL's ambitious goals.

Career growth at DHL is robust, with structured development programs, international mobility, and leadership training that propel top performers into executive roles. Join us to advance your career in logistics, build lasting client partnerships, and thrive in an inclusive culture that rewards initiative and results. With DHL, your expertise will shape the future of global trade.

Key Responsibilities

• Provide customer orientated service at all times relating to sales and operation issues
• Plan and co-ordinate national sales activities to retain and develop sustainable customer relationships