About the Role

The Senior Regional Customer Director at DHL is a pivotal leadership role focused on driving customer engagement and business growth across a designated portfolio. In this position, you will spearhead the management and development of key customer relationships, ensuring seamless collaboration and value delivery that aligns with DHL's global business objectives. Your core responsibilities include crafting and executing innovative business development strategies, identifying growth opportunities, and fostering long-term partnerships that enhance customer satisfaction and revenue streams. You will collaborate closely with cross-functional teams to deliver tailored logistics solutions, monitor performance metrics, and adapt strategies to evolving market dynamics in the competitive logistics industry.

Working at DHL means being part of a world-class logistics powerhouse renowned for its reliability, innovation, and global reach. As a leader in express delivery and supply chain management, DHL offers a dynamic environment where your contributions directly impact international trade and commerce. You'll thrive in a culture that values diversity, sustainability, and employee empowerment, with access to cutting-edge technologies and expansive networks spanning over 220 countries.

Career growth at DHL is unparalleled, with robust professional development programs, mentorship opportunities, and clear pathways to executive leadership. This role positions you for advancement into higher regional or global positions, equipping you with the strategic acumen and industry expertise to shape the future of logistics. Join DHL to lead transformative customer initiatives, leverage your expertise in a supportive ecosystem, and accelerate your career in an organization committed to excellence and innovation.

Key Responsibilities

• Manage and develop the overall customer engagement of assigned portfolio
• Develop and perform business development strategies and activities in accordance with company business objectives