About the Role

As a Senior Sales Executive at DHL, the world's leading logistics company, you will play a pivotal role in driving revenue growth and delivering exceptional customer experiences in a dynamic, fast-paced environment. This position offers the opportunity to collaborate closely with cross-functional product teams to craft tailored logistics solutions that precisely address customer needs, ensuring DHL remains the preferred partner for global supply chain management.

Key responsibilities include responding promptly and professionally to customer Requests for Information (RFI), Requests for Quotation (RFQ), and tenders, positioning DHL as a competitive force in the market. You will proactively handle new customer enquiries, nurturing leads into long-term partnerships, while adeptly resolving complaints to maintain high satisfaction levels. Central to success is fulfilling ambitious sales Key Performance Indicators (KPIs), demonstrating your ability to exceed targets and contribute to the company's overall growth objectives.

Working at DHL means joining a global powerhouse with operations in over 220 countries, renowned for innovation, sustainability, and employee development. You'll thrive in a supportive culture that values diversity, work-life balance, and professional advancement. DHL invests heavily in its people through comprehensive training programs, leadership development initiatives, and international exposure opportunities. Career growth is robust, with clear pathways to higher sales leadership roles, regional management positions, or strategic business development. Whether you're passionate about logistics, sales excellence, or building customer-centric solutions, this role at DHL propels your career forward in an industry at the forefront of e-commerce and global trade. Join us to make a tangible impact on the world's logistics landscape.

Key Responsibilities

• Work with product team to develop solutions to meet customer needs
• Respond to customer RFI, RFQ and tenders
• Respond to new customer enquiries
• Respond to customer complaints
• Fulfill sales KPI