About the Role

Join DHL as a Senior Territory Service Representative-HPU-2, a pivotal role driving exceptional customer service and operational excellence in your local territory. This position is ideal for dynamic professionals aged 28-32 with 3-4 years of hands-on experience in a service center environment. As a key player in DHL's high-performance unit, you will oversee territory operations, ensuring seamless service delivery, client satisfaction, and efficient logistics coordination. Your deep knowledge of local geography will be crucial for optimizing routes, resolving issues swiftly, and building strong relationships with customers and stakeholders.

Key responsibilities include managing service center activities, monitoring performance metrics, troubleshooting service disruptions, and implementing strategies to enhance delivery accuracy and timeliness. You will collaborate with cross-functional teams to uphold DHL's world-class standards, leveraging your expertise to identify improvement opportunities and drive territory growth. This role demands strong communication, problem-solving, and organizational skills to thrive in a fast-paced logistics landscape.

Working at DHL means being part of a global leader in express delivery and logistics, where innovation and employee development are at the core. Enjoy a supportive culture that values diversity, work-life balance, and professional growth. DHL offers comprehensive training programs, competitive compensation, health benefits, and opportunities for international exposure. Career progression is robust, with clear paths to leadership roles in operations, sales, or management. Elevate your career with DHL—apply your service expertise to make a tangible impact on global supply chains while advancing in a company committed to sustainability and excellence. Seize this chance to grow with the best in the industry.

Required Qualifications

• Minimum 12th pass