About the Role

Join DHL as a Senior Territory Service Representative-HPU, a pivotal role driving exceptional customer service and operational excellence in high-pressure unit environments. This position is ideal for seasoned professionals aged 28-32 with 3-4 years of service center experience and at least a 12th-grade education, preferably a graduate degree. You will leverage your intimate knowledge of local geography to manage territory operations seamlessly, ensuring timely service delivery, resolving customer issues efficiently, and optimizing service center workflows.

Key responsibilities include overseeing daily service activities, coordinating with teams to meet performance targets, conducting field visits to monitor service quality, and implementing process improvements to enhance customer satisfaction. Your role demands strong problem-solving abilities, customer-centric communication, and the agility to navigate dynamic logistics challenges in your designated territory.

At DHL, the world's leading logistics powerhouse, you'll thrive in a fast-paced, innovative culture that values integrity, collaboration, and bold thinking. Benefit from cutting-edge technology, global exposure, and comprehensive training programs that sharpen your expertise. DHL fosters an inclusive workplace with opportunities for international assignments and leadership development.

Career growth is boundless: excel in this senior role to advance into regional management, operations leadership, or specialized logistics strategy positions. With DHL's commitment to employee development, mentorship from industry veterans, and performance-driven promotions, you'll build a rewarding trajectory in logistics. Embrace this chance to elevate your career, contribute to a global supply chain giant, and make a tangible impact on customers' success. Apply now and propel your professional journey forward with DHL.

Required Qualifications

• Minimum 12th pass
• 3-4 years of experience from Service Centre background
• Age: 28 to 32 years