About the Role

Join DHL as a Senior Territory Service Representative, a pivotal role driving exceptional customer service and operational excellence across designated territories. In this dynamic position, you will leverage your 3-4 years of service center experience to oversee territory operations, ensuring seamless logistics solutions for clients. Key responsibilities include managing service delivery, resolving customer inquiries efficiently, coordinating with local teams to optimize routes and schedules, and maintaining in-depth knowledge of local geography to enhance service reliability. You will monitor performance metrics, implement process improvements, and foster strong relationships with stakeholders to uphold DHL's reputation for speed and reliability.

At DHL, you'll thrive in a fast-paced, global environment where innovation meets hands-on execution. As a leader in express delivery and logistics, DHL offers cutting-edge technology, collaborative teams, and a commitment to sustainability that empowers you to make a real impact. Picture yourself contributing to a network that connects businesses worldwide, handling everything from urgent parcels to complex supply chains.

Career growth is a cornerstone at DHL. Starting as a Senior Territory Service Representative opens doors to advanced roles in operations management, regional leadership, or specialized logistics functions. With comprehensive training programs, mentorship opportunities, and performance-based advancement, you'll build a rewarding career trajectory. DHL invests in your professional development through certifications, leadership workshops, and international exposure. If you're a proactive problem-solver aged 28-37 with at least 12th pass qualifications (graduate preferred) and a passion for service excellence, this role at DHL promises challenge, growth, and fulfillment in a world-class organization.

Required Qualifications

• Minimum 12th pass
• 3-4 years of experience from Service Centre background
• Age: 28 to 37 years