Senior Territory Service Representative
DHL
Senior Territory Service Representative
Job Description
About the Role
Join DHL as a Senior Territory Service Representative, a pivotal role driving exceptional customer service and operational excellence in your local territory. In this position, you will oversee service center activities, ensuring seamless logistics solutions for businesses and individuals alike. With a minimum of 3-4 years of experience in a service center environment, you will leverage your expertise to resolve customer issues promptly, coordinate deliveries, and maintain high service standards across the region.
Key responsibilities include managing territory operations, monitoring service performance metrics, conducting field visits to ensure compliance with DHL protocols, and collaborating with cross-functional teams to optimize routes and resources. Your deep knowledge of local geography will be crucial for efficient territory management, while your customer-centric approach will foster long-term relationships and loyalty.
At DHL, the world's leading logistics company, you will thrive in a dynamic, fast-paced environment that values innovation, teamwork, and professional development. Benefit from state-of-the-art technology, global exposure, and comprehensive training programs designed to sharpen your skills. Career growth is a cornerstone here—excel as a Senior Territory Service Representative and advance to leadership roles in supply chain management, regional operations, or international logistics. With opportunities for promotions, skill-building workshops, and a supportive culture, DHL empowers you to reach new heights. Ideal candidates are aged 28-37, at least 12th pass (graduate preferred), and passionate about delivering outstanding service. Seize this chance to contribute to a global powerhouse and build a rewarding career in logistics.
Key Responsibilities
- Service customer inquiries and issues in the territory
- Manage service center operations
- Ensure timely service delivery
Required Qualifications
- Minimum 12th pass
- 3-4 years of experience from Service Centre background
- Age: 28 to 37 years
Locations
- Lucknow, Uttar Pradesh, India
Salary
450,000 - 650,000 INR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- service centre experienceintermediate
- local geography knowledgeintermediate
- two-wheelerintermediate
- valid driving licenseintermediate
- organizational commitmentintermediate
- teamworkintermediate
- basic computer skillsintermediate
- communication skillsintermediate
- hindi fluencyintermediate
- english fluencyintermediate
- local language proficiencyintermediate
- Knowledge of local geographyintermediate
Required Qualifications
- Minimum 12th pass (experience)
- 3-4 years of experience from Service Centre background (experience)
- Age: 28 to 37 years (experience)
Preferred Qualifications
- Preferably Graduate (experience)
Responsibilities
- Service customer inquiries and issues in the territory
- Manage service center operations
- Ensure timely service delivery
Tags & Categories
Answer 10 quick questions to check your fit for Senior Territory Service Representative @ DHL.
Related Books and Jobs
Senior Territory Service Representative
DHL
Senior Territory Service Representative
Job Description
About the Role
Join DHL as a Senior Territory Service Representative, a pivotal role driving exceptional customer service and operational excellence in your local territory. In this position, you will oversee service center activities, ensuring seamless logistics solutions for businesses and individuals alike. With a minimum of 3-4 years of experience in a service center environment, you will leverage your expertise to resolve customer issues promptly, coordinate deliveries, and maintain high service standards across the region.
Key responsibilities include managing territory operations, monitoring service performance metrics, conducting field visits to ensure compliance with DHL protocols, and collaborating with cross-functional teams to optimize routes and resources. Your deep knowledge of local geography will be crucial for efficient territory management, while your customer-centric approach will foster long-term relationships and loyalty.
At DHL, the world's leading logistics company, you will thrive in a dynamic, fast-paced environment that values innovation, teamwork, and professional development. Benefit from state-of-the-art technology, global exposure, and comprehensive training programs designed to sharpen your skills. Career growth is a cornerstone here—excel as a Senior Territory Service Representative and advance to leadership roles in supply chain management, regional operations, or international logistics. With opportunities for promotions, skill-building workshops, and a supportive culture, DHL empowers you to reach new heights. Ideal candidates are aged 28-37, at least 12th pass (graduate preferred), and passionate about delivering outstanding service. Seize this chance to contribute to a global powerhouse and build a rewarding career in logistics.
Key Responsibilities
- Service customer inquiries and issues in the territory
- Manage service center operations
- Ensure timely service delivery
Required Qualifications
- Minimum 12th pass
- 3-4 years of experience from Service Centre background
- Age: 28 to 37 years
Locations
- Lucknow, Uttar Pradesh, India
Salary
450,000 - 650,000 INR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- service centre experienceintermediate
- local geography knowledgeintermediate
- two-wheelerintermediate
- valid driving licenseintermediate
- organizational commitmentintermediate
- teamworkintermediate
- basic computer skillsintermediate
- communication skillsintermediate
- hindi fluencyintermediate
- english fluencyintermediate
- local language proficiencyintermediate
- Knowledge of local geographyintermediate
Required Qualifications
- Minimum 12th pass (experience)
- 3-4 years of experience from Service Centre background (experience)
- Age: 28 to 37 years (experience)
Preferred Qualifications
- Preferably Graduate (experience)
Responsibilities
- Service customer inquiries and issues in the territory
- Manage service center operations
- Ensure timely service delivery
Tags & Categories
Answer 10 quick questions to check your fit for Senior Territory Service Representative @ DHL.
Related Books and Jobs