About the Role

Join DHL, the world's leading logistics company, as a Soporte y Sustentación de Sistemas WMS in Cd. México-Edomex. In this critical role, you will provide essential support and maintenance for our Warehouse Management Systems (WMS), ensuring seamless operations in our state-of-the-art facilities. As a key player in our logistics network, you will troubleshoot system issues, implement updates, and optimize performance to support efficient storage and distribution processes that give our clients a competitive edge.

Key responsibilities include monitoring WMS functionality, performing routine sustentation tasks such as backups and performance tuning, collaborating with IT teams to resolve incidents, and contributing to system enhancements based on operational feedback. You will analyze data to identify bottlenecks, ensure compliance with logistics standards, and document processes to maintain high availability and reliability. Working closely with cross-functional teams, including warehouse operations and supply chain experts, you will play a pivotal role in delivering innovative solutions that drive efficiency and customer satisfaction.

At DHL, you'll thrive in a dynamic environment where innovation and global connectivity define our culture. As the logistics leader, we offer unparalleled opportunities to work on cutting-edge technologies and impactful projects that span the globe. Career growth is a cornerstone here—expect robust training programs, mentorship from industry experts, and clear paths for advancement into senior IT roles, project management, or leadership positions within our expansive network. With a commitment to employee development, diversity, and work-life balance, DHL empowers you to build a rewarding career while contributing to a sustainable future in logistics. If you're passionate about technology and logistics, this role offers the platform to excel and grow with the best.