About the Role

DHL Supply Chain, a global leader in logistics and transportation, is on the lookout for a Senior Application Support Engineer to spearhead the support and optimization of its cutting-edge Manhattan Active Warehouse Management (MAWM) platform and other pivotal warehouse management systems. In this critical role, you will take ownership of ensuring seamless operations across high-volume distribution centers, driving system performance, and minimizing downtime to keep DHL's supply chain running like clockwork.

Key responsibilities include leading proactive monitoring and maintenance of MAWM, diagnosing and resolving complex application issues, collaborating with cross-functional teams including developers, warehouse operations, and IT stakeholders, implementing optimizations to boost efficiency, and contributing to continuous improvement initiatives. You will leverage your deep technical expertise to troubleshoot advanced problems, perform root cause analysis, and deploy enhancements that align with DHL's commitment to innovation and reliability.

Working at DHL means joining a dynamic, forward-thinking organization that powers the world's commerce. With operations in over 220 countries, you'll thrive in a collaborative environment that values diversity, empowers innovation, and invests in employee success. Enjoy access to state-of-the-art technologies, global exposure, and a culture that prioritizes work-life balance.

This position offers exceptional career growth opportunities, from advancing to architectural roles or management within DHL's expansive IT landscape to specialized training in emerging logistics technologies. If you're passionate about technology's role in transforming supply chains and ready to make an impact at a Fortune 500 company, this is your chance to elevate your career with DHL.

Key Responsibilities

• Lead the support and optimization of Manhattan Active Warehouse Management (MAWM)
• Support other critical Warehouse Management systems
• Ensure high availability and performance of warehouse applications
• Troubleshoot and resolve complex technical issues
• Collaborate with teams to enhance system efficiency

Required Qualifications

• Experience supporting and optimizing Manhattan Active Warehouse Management (MAWM)
• Background in warehouse management systems
• Leadership experience in application support roles