About the Role

Join DHL as a Senior Technical Support Representative (SR.TSR - HWH) in our dynamic Operations team, where you will play a pivotal role in ensuring seamless pickup and delivery services. This position is ideal for hands-on professionals passionate about logistics and customer satisfaction. Your primary responsibilities include executing van pickups and deliveries, performing route-wise loading of shipments with meticulous tallying to maintain accuracy, and delivering packages directly to the correct customers. You will expertly handle Proof of Delivery (POD), First Attempt Delivery (FOD), Delivery on Demand (DOD), and Cash on Delivery (COD) processes, while maintaining precise delivery run sheets to track every step of the operation.

At DHL, the world's leading logistics company, you will thrive in a fast-paced environment that values efficiency, reliability, and innovation. Our global network spans over 220 countries, offering exposure to cutting-edge supply chain technologies and diverse customer needs. As part of our Operations Staff, you will contribute to DHL's commitment to on-time deliveries and superior service, working with state-of-the-art vehicles and digital tools to optimize routes and minimize delays.

Career growth at DHL is unparalleled, with opportunities to advance from senior roles to supervisory positions, operations management, or specialized logistics tracks. Benefit from comprehensive training programs, performance-based promotions, and a supportive culture that fosters professional development. Whether you're building expertise in international shipping or leadership skills, DHL invests in your future. If you excel in high-volume delivery environments and have a keen eye for detail, this role offers stability, excitement, and the chance to be part of a team that connects the world. Apply now and accelerate your logistics career with DHL!

Key Responsibilities

• Van pickup and delivery operations
• Route-wise loading of shipments with proper tally
• Delivering shipments to the right customers
• Handling POD/FOD/DOD/COD processes
• Managing delivery run sheets