About the Role

Join DHL as a Team Manager AFR at the Global Service Center in Bogotá (GSC BOG), where you'll lead a dynamic team of Export and Import specialists, including agents and supervisors. This exciting role offers the chance to drive exceptional performance, optimize operations, and ensure seamless logistics solutions in a fast-paced international environment. As Team Manager AFR, you will be at the forefront of managing daily team activities, setting ambitious targets, fostering a high-performance culture, and implementing strategies to enhance efficiency in air freight operations.

Key responsibilities include recruiting and developing top talent, monitoring key performance indicators, resolving complex shipment issues, and collaborating with cross-functional teams to deliver outstanding customer service. You'll coach your team on best practices, leverage DHL's cutting-edge technology for process improvements, and contribute to continuous business growth. This position demands strong leadership, analytical thinking, and a passion for logistics excellence.

Working at DHL means being part of the world's leading logistics company, renowned for innovation, sustainability, and global connectivity. With operations in over 220 countries, DHL offers a collaborative culture, diverse workforce, and unparalleled opportunities for professional development. Enjoy comprehensive training programs, career progression paths, and exposure to international projects that challenge and reward your expertise. As Team Manager AFR, you'll play a pivotal role in shaping DHL's success in Latin America, with clear avenues for advancement into senior leadership roles. If you're ready to elevate your career, inspire a team, and make a global impact, this is your opportunity to thrive at DHL.

Key Responsibilities

• Manage and drive performance of a team of Export and Import specialists
• Oversee agents and supervisors