About the Role

Join DHL Express, the world's most international company and pioneer in cross-border express delivery since 1969, as a Telemarketing Manager. This dynamic role positions you at the heart of our global operations, where you'll lead a high-performing telemarketing team to drive revenue growth, expand customer acquisition, and strengthen DHL's market leadership in logistics. As Telemarketing Manager, you'll oversee campaign strategies, optimize lead generation processes, and ensure seamless integration with sales pipelines to deliver exceptional results in a fast-paced, international environment.

Key responsibilities include developing and executing targeted telemarketing campaigns, managing team performance through coaching and KPI tracking, analyzing call data to refine outreach tactics, and collaborating with marketing and sales teams to align efforts with business objectives. You'll harness data-driven insights to boost conversion rates, nurture prospects across diverse markets, and adapt strategies to evolving customer needs in the logistics sector.

Working at DHL means thriving in a culture of innovation, diversity, and global connectivity. With operations spanning over 220 countries, you'll collaborate with international teams, gain exposure to cutting-edge logistics technologies, and contribute to sustainable supply chain solutions. DHL fosters a supportive environment with flexible work options, comprehensive training programs, and a commitment to employee well-being.

Career growth is a cornerstone at DHL, offering clear pathways to senior management roles, international assignments, and leadership development initiatives. Elevate your career with unparalleled opportunities to make a global impact, leveraging DHL's legacy of excellence to propel your professional journey forward.