About the Role

Join DHL as a Telesales Supervisor, a pivotal leadership role where you'll drive the success of our high-performing telesales team. In this dynamic position, you'll lead a group of motivated sales professionals, fostering a culture of excellence through coaching, performance optimization, and strategic guidance. Key responsibilities include overseeing daily operations, setting ambitious targets, analyzing sales data to identify trends, implementing innovative strategies to boost conversions, and ensuring seamless collaboration across departments to exceed revenue goals. You'll motivate your team with inspiring leadership, conduct regular training sessions, and celebrate wins to maintain high morale and retention.

At DHL, the world's leading logistics company, you'll thrive in a fast-paced, innovative environment that connects people and businesses globally. With operations in over 220 countries, DHL offers unparalleled exposure to international opportunities, cutting-edge technology, and a commitment to sustainability. Our inclusive culture values diversity, empowers employees, and provides robust support through world-class training programs and mentorship.

This role is your gateway to career growth within DHL's expansive network. Excel as a Telesales Supervisor, and unlock pathways to senior management, regional leadership, or specialized sales divisions. Benefit from continuous learning, global mobility programs, and performance-based advancement. If you're a dynamic leader passionate about sales and team development, seize this chance to shape the future of telesales at DHL and propel your career to new heights in a company that delivers excellence every day.

Key Responsibilities

• Lead and manage the telesales team
• Optimize team performance and sales results
• Motivate and coach team members to achieve targets
• Monitor sales metrics and implement improvement strategies
• Collaborate with other departments to drive business growth

Required Qualifications

• Experience in telesales or sales management
• Leadership and team management capabilities
• Relevant professional qualifications in sales or business administration

What We Offer

• Competitive salary and performance bonuses
• Comprehensive health and wellness benefits
• Professional development opportunities
• Career advancement within DHL's global network
• Flexible work environment and supportive culture