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Territory Service Representative - BEC

DHL

Customer Support and Service Jobs

Territory Service Representative - BEC

full-timePosted: Dec 18, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) - BEC, where you'll play a pivotal role in delivering exceptional customer service and driving operational excellence in a dynamic logistics environment. This field-based position focuses on ensuring intact and timely pickup and delivery of shipments across your designated territory, fostering strong customer relationships and optimizing route efficiency.

Key responsibilities include providing top-tier service through reliable field operations, guaranteeing the seamless connection of all shipments collected from your route, and actively developing your territory to expand DHL's presence and satisfaction. You'll thrive in a fast-paced setting, collaborating with teams to meet delivery deadlines, resolve issues proactively, and contribute to the overall success of our supply chain network.

Working at DHL means being part of a global leader in logistics, renowned for innovation, sustainability, and employee empowerment. With a commitment to diversity and inclusion, DHL offers a supportive culture that values work-life balance, professional development, and cutting-edge technology. As a TSR, you'll benefit from comprehensive training programs, opportunities for international exposure, and a clear path for career advancement—from regional leadership roles to specialized logistics positions.

This role is ideal for motivated individuals passionate about customer-centric service and territory management. Embrace career growth at DHL, where your contributions directly impact global trade. Advance your career with us, unlock your potential, and be part of a company shaping the future of logistics. With ongoing learning initiatives and performance-based promotions, your journey at DHL promises excitement, stability, and limitless opportunities.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • customer engagementintermediate
  • business growthintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

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OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

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DHL logo

Territory Service Representative - BEC

DHL

Customer Support and Service Jobs

Territory Service Representative - BEC

full-timePosted: Dec 18, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) - BEC, where you'll play a pivotal role in delivering exceptional customer service and driving operational excellence in a dynamic logistics environment. This field-based position focuses on ensuring intact and timely pickup and delivery of shipments across your designated territory, fostering strong customer relationships and optimizing route efficiency.

Key responsibilities include providing top-tier service through reliable field operations, guaranteeing the seamless connection of all shipments collected from your route, and actively developing your territory to expand DHL's presence and satisfaction. You'll thrive in a fast-paced setting, collaborating with teams to meet delivery deadlines, resolve issues proactively, and contribute to the overall success of our supply chain network.

Working at DHL means being part of a global leader in logistics, renowned for innovation, sustainability, and employee empowerment. With a commitment to diversity and inclusion, DHL offers a supportive culture that values work-life balance, professional development, and cutting-edge technology. As a TSR, you'll benefit from comprehensive training programs, opportunities for international exposure, and a clear path for career advancement—from regional leadership roles to specialized logistics positions.

This role is ideal for motivated individuals passionate about customer-centric service and territory management. Embrace career growth at DHL, where your contributions directly impact global trade. Advance your career with us, unlock your potential, and be part of a company shaping the future of logistics. With ongoing learning initiatives and performance-based promotions, your journey at DHL promises excitement, stability, and limitless opportunities.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • customer engagementintermediate
  • business growthintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Target Your Resume for "Territory Service Representative - BEC" , DHL

Get personalized recommendations to optimize your resume specifically for Territory Service Representative - BEC. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Territory Service Representative - BEC" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for Territory Service Representative - BEC @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.