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Territory Service Representative - CCG

DHL

Customer Support and Service Jobs

Territory Service Representative - CCG

full-timePosted: Dec 21, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) in the CCG division, where you'll play a pivotal role in delivering exceptional customer service through reliable field operations. This dynamic position involves ensuring intact and timely pickup and delivery of shipments across your designated territory, fostering strong customer relationships, and guaranteeing seamless shipment connections from your route. As a TSR, you'll be at the forefront of DHL's commitment to logistics excellence, developing and expanding your territory to drive business growth and operational efficiency.

Key responsibilities include performing hands-on field work to handle pickups and deliveries with precision, maintaining shipment integrity throughout the process, and proactively identifying opportunities to enhance service levels. You'll collaborate with teams to ensure every shipment reaches its destination on time, contributing to DHL's reputation as a global leader in express delivery.

Working at DHL means being part of a forward-thinking, international powerhouse that values innovation, diversity, and employee development. With a presence in over 220 countries, DHL offers a vibrant, fast-paced environment equipped with cutting-edge technology and resources to support your success. Enjoy competitive compensation, comprehensive training programs, and a culture that prioritizes work-life balance and safety.

Career growth is a cornerstone at DHL, with abundant opportunities to advance into supervisory roles, operations management, or specialized logistics positions. Through ongoing professional development, mentorship, and performance-based promotions, you'll build a rewarding career in the logistics industry. If you're passionate about customer service, territory management, and making a tangible impact, become a Territory Service Representative at DHL and propel your future forward.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • business growthintermediate
  • customer engagementintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

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OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

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DHL logo

Territory Service Representative - CCG

DHL

Customer Support and Service Jobs

Territory Service Representative - CCG

full-timePosted: Dec 21, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) in the CCG division, where you'll play a pivotal role in delivering exceptional customer service through reliable field operations. This dynamic position involves ensuring intact and timely pickup and delivery of shipments across your designated territory, fostering strong customer relationships, and guaranteeing seamless shipment connections from your route. As a TSR, you'll be at the forefront of DHL's commitment to logistics excellence, developing and expanding your territory to drive business growth and operational efficiency.

Key responsibilities include performing hands-on field work to handle pickups and deliveries with precision, maintaining shipment integrity throughout the process, and proactively identifying opportunities to enhance service levels. You'll collaborate with teams to ensure every shipment reaches its destination on time, contributing to DHL's reputation as a global leader in express delivery.

Working at DHL means being part of a forward-thinking, international powerhouse that values innovation, diversity, and employee development. With a presence in over 220 countries, DHL offers a vibrant, fast-paced environment equipped with cutting-edge technology and resources to support your success. Enjoy competitive compensation, comprehensive training programs, and a culture that prioritizes work-life balance and safety.

Career growth is a cornerstone at DHL, with abundant opportunities to advance into supervisory roles, operations management, or specialized logistics positions. Through ongoing professional development, mentorship, and performance-based promotions, you'll build a rewarding career in the logistics industry. If you're passionate about customer service, territory management, and making a tangible impact, become a Territory Service Representative at DHL and propel your future forward.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • business growthintermediate
  • customer engagementintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Target Your Resume for "Territory Service Representative - CCG" , DHL

Get personalized recommendations to optimize your resume specifically for Territory Service Representative - CCG. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Territory Service Representative - CCG" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for Territory Service Representative - CCG @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.