About the Role

Join DHL as a Territory Service Representative (TSR) in the Global Express Services (GES) division, where you'll play a pivotal role in delivering exceptional logistics solutions to customers across your designated territory. This dynamic field-based position focuses on ensuring intact and timely pickup and delivery of shipments, fostering strong customer relationships, and driving operational excellence. As a TSR, you'll be the face of DHL in the field, managing end-to-end shipment processes from collection to connection, while proactively developing your territory to expand business opportunities and enhance service reliability.

Key responsibilities include conducting field work to guarantee seamless pickups and deliveries, meticulously ensuring all shipments from your route are properly connected to the network, and identifying growth potential within your area through customer engagement and route optimization. You'll thrive in a fast-paced environment that demands reliability, attention to detail, and a customer-first mindset, collaborating with teams to uphold DHL's world-class standards in international express shipping.

Working at DHL means being part of a global leader in logistics, with operations spanning over 220 countries and a commitment to innovation, sustainability, and employee development. Enjoy a supportive culture that values diversity, work-life balance, and professional growth through comprehensive training programs, mentorship, and clear career progression paths—from TSR to senior roles in operations management or sales leadership. With opportunities for international exposure and performance-based advancement, DHL empowers you to build a rewarding career while contributing to a greener future through initiatives like GoGreen. If you're passionate about logistics and customer service, this role offers the platform to excel and grow with one of the world's most admired brands.

Key Responsibilities

• Service to the customer by intact and timely pickup and delivery of shipments (field work)
• Ensure connection of shipments picked up from own route
• Develop territory