About the Role

Join DHL as a Territory Service Representative (TSR) in the KEC division, where you will play a pivotal role in delivering exceptional customer service through reliable field operations. This dynamic position involves ensuring intact and timely pickup and delivery of shipments across your designated territory, maintaining the high standards that DHL is renowned for globally. As a TSR, you will be the frontline ambassador for DHL, fostering strong customer relationships by guaranteeing seamless shipment connections from your route and proactively developing your territory to expand business opportunities.

Key responsibilities include conducting field work to handle pickups and deliveries with precision and efficiency, monitoring shipment integrity to prevent any disruptions, and strategizing territory growth through customer engagement and route optimization. This role demands a hands-on approach, combining logistical expertise with customer-centric service to meet and exceed delivery timelines.

Working at DHL means being part of a world-leading logistics powerhouse that connects people and businesses across the globe. With a commitment to innovation, sustainability, and employee development, DHL offers a supportive environment equipped with cutting-edge technology and comprehensive training programs. You'll collaborate with diverse teams, gaining exposure to international supply chains and operational excellence.

Career growth is a cornerstone at DHL, with ample opportunities to advance into supervisory roles, regional management, or specialized logistics positions. Benefit from ongoing professional development, mentorship, and performance-based promotions in a company that values initiative and results. If you're passionate about logistics, customer satisfaction, and territorial expansion, this role at DHL provides the platform to propel your career forward in a fast-paced, rewarding industry.

Key Responsibilities

• Service to the customer by intact and timely pickup and delivery of shipments (field work)
• Ensure connection of shipments picked up from own route
• Develop territory