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Territory Service Representative - KEC

DHL

Customer Support and Service Jobs

Territory Service Representative - KEC

full-timePosted: Dec 5, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) in the KEC division, where you'll play a pivotal role in delivering exceptional customer service through efficient field operations. This dynamic position involves ensuring intact and timely pickup and delivery of shipments across your designated territory, guaranteeing seamless connections for all collected parcels. As a TSR, you'll be the frontline ambassador for DHL, building strong customer relationships, optimizing routes for maximum efficiency, and expanding business opportunities by developing your territory.

Key responsibilities include conducting daily field work to handle pickups and deliveries with precision, monitoring shipment connectivity to prevent delays, and proactively identifying growth potential in your area. You'll collaborate with logistics teams to maintain high service standards, resolve issues swiftly, and contribute to DHL's reputation as a global leader in express delivery.

Working at DHL means being part of a forward-thinking, international powerhouse that values innovation, diversity, and employee development. With a presence in over 220 countries, DHL offers a vibrant, fast-paced environment equipped with cutting-edge technology and comprehensive training programs. Enjoy competitive compensation, flexible schedules suited to field roles, and access to global mobility opportunities.

Career growth is a cornerstone at DHL—start as a TSR and advance to supervisory roles, operations management, or specialized logistics positions. Benefit from ongoing professional development, mentorship, and performance-based promotions in an organization committed to sustainability and excellence. If you're energetic, customer-focused, and ready to drive success on the front lines, this role at DHL is your gateway to a rewarding logistics career. Apply today and propel your future forward with the world's logistics giant.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • customer engagementintermediate
  • business growthintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Target Your Resume for "Territory Service Representative - KEC" , DHL

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OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

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DHL logo

Territory Service Representative - KEC

DHL

Customer Support and Service Jobs

Territory Service Representative - KEC

full-timePosted: Dec 5, 2025

Job Description

About the Role

Join DHL as a Territory Service Representative (TSR) in the KEC division, where you'll play a pivotal role in delivering exceptional customer service through efficient field operations. This dynamic position involves ensuring intact and timely pickup and delivery of shipments across your designated territory, guaranteeing seamless connections for all collected parcels. As a TSR, you'll be the frontline ambassador for DHL, building strong customer relationships, optimizing routes for maximum efficiency, and expanding business opportunities by developing your territory.

Key responsibilities include conducting daily field work to handle pickups and deliveries with precision, monitoring shipment connectivity to prevent delays, and proactively identifying growth potential in your area. You'll collaborate with logistics teams to maintain high service standards, resolve issues swiftly, and contribute to DHL's reputation as a global leader in express delivery.

Working at DHL means being part of a forward-thinking, international powerhouse that values innovation, diversity, and employee development. With a presence in over 220 countries, DHL offers a vibrant, fast-paced environment equipped with cutting-edge technology and comprehensive training programs. Enjoy competitive compensation, flexible schedules suited to field roles, and access to global mobility opportunities.

Career growth is a cornerstone at DHL—start as a TSR and advance to supervisory roles, operations management, or specialized logistics positions. Benefit from ongoing professional development, mentorship, and performance-based promotions in an organization committed to sustainability and excellence. If you're energetic, customer-focused, and ready to drive success on the front lines, this role at DHL is your gateway to a rewarding logistics career. Apply today and propel your future forward with the world's logistics giant.

Key Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Locations

  • Mumbai, Mahārāshtra, India

Salary

Estimated Salary Rangemedium confidence

450,000 - 750,000 INR / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • customer serviceintermediate
  • sales lead generationintermediate
  • field workintermediate
  • route developmentintermediate
  • product knowledgeintermediate
  • operations knowledgeintermediate
  • customer relationship managementintermediate
  • self-groomingintermediate
  • timely deliveryintermediate
  • shipment handlingintermediate
  • customer engagementintermediate
  • business growthintermediate

Responsibilities

  • Service to the customer by intact and timely pickup and delivery of shipments (field work)
  • Ensure connection of shipments picked up from own route
  • Develop territory

Target Your Resume for "Territory Service Representative - KEC" , DHL

Get personalized recommendations to optimize your resume specifically for Territory Service Representative - KEC. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Territory Service Representative - KEC" , DHL

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

OperationsDHLAPACIndiaLogisticsTransportationSupply Chain

Answer 10 quick questions to check your fit for Territory Service Representative - KEC @ DHL.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.