About the Role

Join DHL as a Territory Service Representative in Kharar, where you'll play a pivotal role in delivering exceptional customer service and ensuring seamless logistics operations across your designated territory. This dynamic position is ideal for driven professionals aged 25-28 with 3-4 years of hands-on experience in a service centre environment. As the frontline ambassador for DHL's world-class express delivery network, you'll manage day-to-day service interactions, resolve customer queries efficiently, and coordinate with internal teams to maintain high standards of reliability and speed.

Key responsibilities include overseeing territory-specific service delivery, monitoring performance metrics, conducting local customer visits, and troubleshooting operational issues to uphold DHL's commitment to on-time deliveries. Your deep knowledge of Kharar's local geography will be crucial for optimizing routes, identifying service gaps, and fostering strong relationships with regional clients. With a minimum 12th pass qualification (graduate preferred), you'll thrive in a fast-paced setting that demands strong communication, problem-solving, and organizational skills.

Working at DHL means being part of a global leader in logistics, with access to cutting-edge technology, comprehensive training programs, and a supportive culture that values innovation and employee growth. Enjoy competitive compensation, health benefits, and opportunities for international exposure. Career progression is robust—excel in this role and advance to supervisory positions, regional management, or specialized logistics tracks. DHL invests in your development through leadership workshops, skill certifications, and performance-based promotions, empowering you to build a rewarding long-term career in one of the world's most exciting industries. If you're passionate about service excellence and ready to drive DHL's success in Kharar, this is your chance to soar.

Key Responsibilities

• Service centre operations and customer support in assigned territory

Required Qualifications

• Minimum 12th pass