About the Role

Join DHL as a Territory Service Representative (TSR) in Montreal, where you'll play a pivotal role in delivering exceptional customer service and driving operational excellence. This dynamic field-based position focuses on ensuring intact and timely pickup and delivery of shipments, maintaining the high standards that DHL is renowned for worldwide. As a TSR, you'll own your territory, connecting shipments from your route seamlessly into the broader logistics network while actively developing business opportunities to expand DHL's presence.

Key responsibilities include providing top-tier customer service through reliable field operations, meticulously handling pickups and deliveries to uphold shipment integrity, and fostering strong relationships within your territory to uncover growth potential. You'll thrive in a fast-paced environment that demands precision, initiative, and a customer-first mindset, collaborating with teams to ensure every shipment reaches its destination on time.

Working at DHL means being part of a global leader in logistics, with access to cutting-edge technology, comprehensive training programs, and a supportive culture that values innovation and employee development. Enjoy competitive compensation, flexible schedules suited to field work, and opportunities for career advancement in supply chain management, sales, or operations leadership. DHL invests in your growth through ongoing professional development, mentorship, and international exposure, empowering you to build a rewarding career. Whether you're starting your logistics journey or advancing your expertise, this role offers the platform to excel, contribute to a sustainable future in logistics, and achieve your professional ambitions with one of the world's most admired companies. Embrace the excitement of territory management and make an impact with DHL today.

Key Responsibilities

• Service to the customer by intact and timely pickup and delivery of shipments (field work)
• Ensure connection of shipments picked up from own route
• Develop territory